Sentinel Process System, Inc. is a specialty value added Distributor and Fabricator of High Purity Valves, Hoses and Fittings. They primarily serve the demanding Pharmaceutical, Biotech and High Purity Chemical industries. They have been using Prophet 21® from Epicor (one of the most widely adopted modern and powerful ERP solutions available in the wholesale distribution industry today) as their enterprise system since 2004.
Sentinel was first interested in WebQuery because they felt the baseline reporting options in Prophet 21 were insufficient for their needs, and the ongoing time, training and costs associated with using Crystal, SQL and Excel were cost prohibitive. They elected to proceed with WebQuery in June 2009. and were one of the first customers to purchase ExecuKeys in September 2010.